Drop-off scan

What this article covers

Use this guide to rehearse a live drop-off: parent shows QR, staff scan and record.

Before you start

• A parent is linked to an enrolled student.
• Morning drop-off occasion is active.
• Scanning staff can open Scan check-in QR.

Steps

1. As the parent on a phone-sized screen, open Show check-in QR (or check-in tokens).
2. Select the enrolled child.
3. Select Morning drop-off and show the QR code.
4. As scanning staff, open Scan check-in QR and choose Drop-off.
5. Scan the QR, review visitor name, role, and student list.
6. Record the check-in only when the details match.
7. If parent confirmation is required by policy, complete that step before release.

Expected result

A drop-off check event is recorded for the student.

Troubleshooting

• If the QR expires, ask the parent to generate a new one.
• If the camera cannot decode, improve lighting and retry; follow school exception procedure if scanning still fails.

Related resources

• Pickup scan
• Understanding check-in and check-out records